Last updated: January 1, 2025
Please note: This page is a general template provided for information only and is not legal advice. Have your own attorney review and adapt it for your business, your state, and your customers before you launch.
Business Leadership Institute (“BLI”, “we”, “us”) operates ELIS – the Early Learning Interactive System. This Privacy Policy explains what personal information we collect when you visit this website or use an ELIS membership, why we collect it, who we share it with, and the choices you have.
We keep this deliberately plain. If anything here is unclear, email support@elis.bli.org and a real person will answer.
We collect three kinds of information:
We do not ask for and do not want information about the children in your care. Please keep children’s records out of support tickets and AI prompts.
We use personal information to run the service you asked for and to make it better. Specifically, we use it to create and manage your account, deliver membership content, process payments and renewals, answer support requests, personalize the guidance you see, send service messages such as receipts and renewal reminders, monitor security and prevent fraud, understand which resources members actually find useful, and meet our legal and accounting obligations.
With your consent we also send marketing email about new ELIS features, training, and resources. Every marketing email has an unsubscribe link, and unsubscribing never affects your membership or the service messages you need.
We use cookies and similar technologies for three purposes: essential cookies that keep you logged in and remember your cart, preference cookies that remember settings such as dismissed banners, and analytics cookies that tell us, in aggregate, which pages and resources are being used.
You can block or delete cookies in your browser settings, and most browsers let you refuse third-party cookies specifically. If you turn off essential cookies, parts of ELIS such as login and checkout will stop working. We honour recognized browser signals for opting out of sale or sharing of personal information, including Global Privacy Control.
We do not sell your personal information. We share it only in these situations:
Membership and add-on purchases are handled by PCI-compliant third-party payment processors. Your full card number never reaches ELIS servers and we never store it. We retain only what we need to service your account: the card brand, the last four digits, the expiry date, and the record of each transaction.
The processor handles your payment details under its own privacy policy and security program. If you dispute a charge, we may share the transaction record with the processor and your bank to resolve it.
We keep personal information only as long as we need it. Account and profile data is kept while your membership is active and for up to 24 months after it closes, so that you can reactivate without starting over. Billing and tax records are kept for seven years because U.S. tax rules require it. Support conversations are kept for 24 months. Analytics data is kept in aggregated, non-identifying form.
You can ask us to delete your information sooner, and we will do so unless we are legally required to keep a specific record.
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct it, ask us to delete it, ask for a portable copy, opt out of marketing, opt out of the sale or sharing of personal information, and be free from discrimination for exercising any of these rights.
To make a request, email support@elis.bli.org from the address on your account. We will confirm your identity, respond within 45 days, and tell you if we need more time. You may also use an authorized agent, in which case we will ask for written proof of authority.
ELIS is a business tool for adults who run early learning programs. It is not directed to children, and we do not knowingly collect personal information from anyone under 13.
If you believe a child has given us personal information, contact support@elis.bli.org and we will delete it promptly. Members must not upload records about the children enrolled in their programs into ELIS.
We protect member information with encryption in transit (HTTPS/TLS), encrypted storage, role-based access limited to staff who need it, regular software patching, and monitoring for unusual activity. Payment data is handled entirely by our PCI-compliant processor.
No online service can promise perfect security. Use a strong, unique password, do not share your login, and tell us immediately if you suspect unauthorized access. If a breach affects your personal information, we will notify you and the appropriate authorities as required by law.
We may update this Privacy Policy as ELIS changes or as privacy law develops. The “Last updated” date at the top of this page always reflects the current version.
If a change materially affects how we handle your personal information, we will email active members and, where required, ask for your consent before the change takes effect.
For any privacy question, request, or complaint:
Business Leadership Institute – ELIS
Fort Lauderdale, FL
Email: support@elis.bli.org
Phone: (954) 620-3303
We answer privacy requests in the order they arrive and will always tell you what we did and why.
Join ELIS today and get the support, tools, and confidence you deserve.